Veronica Cartagena
Mrs. Cartagena is responsible for the budgeting, personnel, and strategic planning and the overall strengthening the financial support and growth of TBH with our community members that support our mission. She is a certified Parenting Instructor and Life Coach with intense training in Dialectical Behavioral Training (DBT). She is a bilingual professional with over 25 years’ experience in Operations, Sales, Marketing and Development. Mrs. Cartagena is a member of Abandoned Pet Rescue and has worked with multiple non-profit organizations for the past 18 years such as St. Anthony Catholic School, Stem Cell Cancer and Regenerative Medicine Research, Habitat for Humanity and Abandoned Pet Rescue, helping them raise much-needed funds. Mrs. Cartagena is originally from Chile and grew up in Coral Gables - she became an American Citizen at 18. She has worked as an Executive Sales Representative for the largest Disability and LTC carrier in the US and started her Independent Insurance Agency at age 27. For the past 17 years prior to TBH, she was the Director of Operations and Marketing and Development for a prestigious concierge spine surgical medical practice in Palm Beach Island. Mrs. Cartagena served as the Director of Development & Marketing for three and a half years for The Bougainvilla House and worked closely with the previous administration prior to assuming the role of CEO. On her spare time, she enjoys spending time with her family and friends, everything tropical, reading and mud races and has a passion for helping kids and animals.
Karen Reaves
Chrissy Guerrieri
Ms. Guerrieri was born and raised in South Florida. She attended American Heritage High School and recently graduated from Florida Technical College with a degree in Billing Specialist. Ms. Guerrieri has extensive knowledge and experience in the medical field for the past 16 years, bringing a wealth of expertise in all areas of the front office. She strives to help each and every patient to the greatest of her abilities and also strives to go the extra mile.
Anjelina Deonarain

Board of Directors

Dr. Lulrick Balzora
LULRICK BALZORA is an educator who believes that treating individuals with respect should be an institution’s first priority. His academic interests cover theories from the social and behavioral sciences as they relate to problems in the philosophy of religion. He currently serves as the Academic Dean of the Social and Behavioral Sciences and Human Services at Broward College. Under his leadership, the college successfully launched the Associate of Science in Human Services program as well as the Geographic Information Systems (G.I.S.) technical certificate opportunity for students. In addition to his time at Broward College, Dr. Balzora served a combined 25 years on active and reserve duty in the U.S. Navy, most notably completing a tour in Operation Iraqi Freedom in 2004 and retiring from reserve service in 2010. Dr. Balzora earned his Bachelor of Arts in Religion from Palm Beach Atlantic University, Master of Arts in History from Southeastern Louisiana University, Master of Divinity and Doctor of Ministry from New Orleans Baptist Seminary, and his Ph. D. in Higher Education Leadership from Florida Atlantic University.
Teresa Herrlinger
Teresa Herrlinger has a Doctorate of Physical Therapy degree from Simmons College in Boston, a BS in Kinesiology from the University of Buenos Aires, and BS in Physical Education from The National Institute of PE in Buenos Aires. She owned and was the administrator of a Rehabilitation agency in Michigan for 30 years, managing two separate clinics simultaneously. She has additionally been a board member, president and treasurer of a non-profit organization in Michigan . Through these experiences she has acquired significant administrative and organizational skills, and is very acquainted with the continued challenges of our healthcare system especially related to Mental Health and its impact on the young population. During her professional career she has worked with special need kids as well as neurological involved patients in the adult and pediatric population. She has been a permanent resident of Florida since 2019. In the 4 years prior to 2019, her and her husband spent most of the spring and fall here until he retired and we decided to make Florida our permanent residence.
Mike Bush
Dr. Keny Felix
Dr. Keny Felix graduated from the University of Miami and New Orleans Baptist Theological Seminary. I'm an Adjunct Professor in the Social & Behavioral Sciences Department at Broward College and previously served as a professor and Dean of the Schools of Counseling and Psychology at Richmont Graduate University in Atlanta. I am also an ordained minister and pastor.
Christine Yates
Christine Yates holds a Law degree from the University of Florida. In addition, she holds Master's and Bachelor's degrees in Business Administration and Finance, cum laude, from the University of Miami, where she was a member of the President's Council for Academic Achievement and Omicron Delta Kappa and Mortar Board honor societies. Christine P. Yates, a director with Tripp Scott, leads the firm's Private Wealth Service group with over 24 years of experience guiding her clients through the full spectrum of estate transfer issues. From small administrations to estates in excess of $1 billion, clients receive counsel on estate, gift and generation-skipping planning, trust and estate administration and fiduciary litigation while maintaining the utmost discretion and confidentiality. With specialization in matters involving high net worth clients in the automotive industry, as well as those with Alzheimer's and Traumatic Brain Injury, Yates prepares wills, trusts and complex estate plans to preserve multigenerational wealth and helps clients navigate through elder planning and guardianship issues. In addition, Yates assists clients with all aspects of estate, trust and guardianship administration and litigation, both defending and prosecuting undue influence and testamentary capacity claims, contests of wills and trusts, trust administration claims and guardianship claims. Frequently appointed by the court, Yates has served the judiciary as guardian, guardian ad litem, special master, curator, administrator ad litem and receiver. Yates has been recognized for her outstanding achievements, and she was named by the South Florida Business Journal as one of the publications “40 Under 40” and is Martindale-Hubbell AV- rated. Active in the Broward County Bar Association, Yates is a member of the elder law and the real property, probate and trust law sections. She is also a member of the Estate Planning Council of Broward County and was a founding member of the Professional Association for Women. Committed to the local community, Yates was a founding member of the Broward Chapter of Tiffany Circle for the American Red Cross. She currently serves on the board of directors for the Stranahan House and Positive Coaching Alliance and is a member of the Professional Advisor’s Council for the Community Foundation of Broward. She has previously served on the board of directors for the Broward County Public Library Foundation, the Bonnet House and the Junior Welfare Society. She has been involved with PAWS, Kappa Kappa Gamma Alumni Association, and the planned giving council for University of Miami.


Our counseling office is open every day from 10 a.m. to 8 p.m. Our business office is open M-F, 8:30 a.m. to 6 p.m.